Thursday, June 14, 2012 -- The Customer Experience of User Experience. Jeofrey Bean and Sean Van Tyne will share their aggregate views of some of the best customer experience and user experience companies and the practices that make them better, different, and more valuable than their competitors. SDSIC. See [link] (more MORE >>

The benefit of a product is you are selling a thing and not your time. So how do you turn a service into a product? Smaller companies are so busy hustling to make a buck; they usually only do an ok job at productizing their service. Your marketing department/person needs to make all your services look and feel like a product. MORE >>

That great productivity drain that we somehow all buy into. So I ask you – if you’re being reactive to somebody else’s emails are you really being as productive in your company as you could be? spent a late morning meeting with a product exec at one portfolio company. But it’s mostly customer service. MORE >>

Search engine giant Google has made its entree into an area long dominated by Southern California technology startups: financial products and leads generation. google advisor financial products leads mortgages rates leads360READ MORE>>. MORE >>

He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever. They would give companies $250,000 to launch their products. MORE >>