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Thursday, September 4, 2008
Tags: Company News Events Guest Article Marketing Media/Entertainment Member Profiles Newsletter Venture Capital customer satisfaction Email eSecurityToGo India mobile devices SaaS term sheets VentureNe Check out the latest edition of the SCribe Newsletter. Catch up on the latest news, see our upcoming event schedule, or visit the Websites of the sponsors that make this all possible.
VentureNet
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Wednesday, July 22, 2009
We also recently won a customer satisfaction award…”
8220;We won a customer satisfaction award. So What? Answer that one question when you talk and people will instantly care about you and what you have to say.
Mark Magnacca came to Mixergy to teach you how to make this small change in the way you present your ideas so you’ll become more persuasive.
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Thursday, September 4, 2008
Check out the latest edition of the SCribe Newsletter. Catch up on the latest news, see our upcoming event schedule, or visit the Websites of the sponsors that make this all possible.
VentureNet VentureNet tickets will sell out soon - so don’t wait to secure your seats! www.VentureNet.org
Here
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Wednesday, September 17, 2008
That being the case, you can use the old techniques of market and customer satisfaction surveys and studies and find out what your customers SAID about you (hint: the data that you get back is probably six months old or more).
My last few posts I have been talking about how using social media and communitiy development tools can help companies establish and/or grow their brands. So, I was reading Groundswell , a relatively new book, by Charlene Li and Josh Bernoff.
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Sunday, November 1, 2009
know that their are independent software companies now focused on this like UserVoice and Get Satisfaction . Turn Your Organization Inside Out
This is part of my ongoing posts on Startup Advice .
The world has changed much since I started my first company in 1999.
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Tuesday, July 14, 2009
Although they enjoy a sense of satisfaction, if they had known what they were up against at the outset, it is likely that they never would never have made the ‘Base Jump’ required to launch their adVenture. This is a reposting of a ‘classic’ popular post.
“You You are forty, out of a job, a newlywed, your wife is expecting a baby, you don’t own your own home, you have no specialized qualifications, the only company you ever launched went bankrupt and you have just been sentenced to one year in jail.”
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Thursday, November 19, 2009
So there’s a lot of adrenaline and a lot of personal satisfaction from starting a company, from starting from sheer scratch. The Harvard Business School Case Study on Heidi Roizen talks about the dinner parties she hosts for tech leaders like her personal friend, Bill Gates, and how people skills helped her build one of the most admired careers in Silicon Valley.
I
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Wednesday, July 15, 2009
Companies that have social media strategies are finding them to be a valuable tool for driving customer engagement and building brand loyalty; one that translates into real revenue and increased customer satisfaction. Tuesday, July 21, 2009 -- Expanding Business with Social Media. AccessEN. Social media
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Monday, February 15, 2010
Customer Satisfaction – customer satisfaction by product
Last Friday, the LA CTO Forum hosted a discussion on the various metrics used to measure ourselves and our companies. I was asked to participate, and eagerly dug into my archives.
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Saturday, September 6, 2008
First, marketers need to do away with the notion of "getting in front of customers" because it's so easy for prospects to go around marketing messages that block or interrupt their path to satisfaction.
Marketers are always looking for the next hot technique to get in front of prospective customers, which is why there is a continual shift of ad budgets to all things digital.
Unfortunately, many marketers are a still a bit behind in fully understanding how to take advantage of today's digital environment to maximize revenues.
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